Join the
Platform and operator
Devices
Features
Services
Integrations
Industries
Devices
Multi-platform
Connectivity
Auto-onboarding
Reseller ready portals
Quote and agreement tool
Billing as a service
Data formats
Integrations
White label
Products
Marketing advice
Time to market
Training sales, support and tech
Cloud technicians
SLA
World-class support
Driving the Future of Business Communications
Are you ready to take your business to new heights? With our cloud solutions you will get the head start you need to sell top of the line business communications to your customers. You might have an existing customer base to which you would like to sell more, or a platform that needs to be elevated to the next level. Regardless of which, while working with Soluno you will be a part of driving the future of business communication.
Let us talk Wholesale
Watch when our CEO Mattias Ohde and marketing manager Christian Hed discuss our Wholesale concept.
The Solution
Platform and operator
Our solution is based on Mitel’s latest technology, which is one of the world’s leading platforms within UCaaS (Unified Communication as a Service). Soluno is an operator in Sweden as an MVNO in Telenor’s network. As a Wholesale Partner in Sweden you can offer this yourself under your own brand. This includes both fixed and mobile traffic and gives you the opportunity to really become a complete supplier. If you want to become an independent operator in Europe, contact us and we will assist you with everything from contacts in relation to billing and routing to number management etc.
Devices
With Soluno, customers can use their choice of device, such as mobile phones, desk phones, IP-dects and softphones in a combination of their choosing.
Features
Our core feature is the cloud communication. By that we mean calls, messaging, chats, contacts and so on. All of these occurring virtually in the cloud. On top of that Soluno offers several add-on services connected to the switch. Both services our own RnD department has developed and third-party services. We can also integrate our cloud services with other systems, for example CRM-systems.
Add-ons
Services
Soluno has a plethora of services in addition to our core feature, the cloud PBX, which customers easily can add to optimize their business communications. Our own RnD department Soluno have created several products designed to enhance creativity and efficiency regarding customer service and sales. Read more about our add-on services here:
Integrations
With Soluno’s open API it is also easy to integrate third party applications, such as popular CRM-systems. By doing so, agents and sales representatives are able to get crucial information about the customer or supplier even before the contact is made.
We are already integrated with popular systems such as HubSpot, Freshdesk and Zendesk. If you have a specific system you would like to integrate, we are more than happy to look in to that possibility.
Industries
Healthcare
A solution tailored to include both employee and patient security as well as strengthening external and internal communications.
Banking and finance
Telephony designed to help companies meet an ongoing stream of rules and regulations while still helping them to differentiate themselves in an extremely competitive market.
Recruitment and staffing
Flexibility and mobility while managing both customers and candidates through the right telephony solution.
IT and tech companies
Increase efficiency both regarding handling existing customers and leads through inbound marketing while keeping up to date with the latest technology communication has to offer.
Retail
With high standards of accessibility and good service, companies that work with retail need a communication platform that works consistently everywhere; in physical stores, online stores, at headquarters and in warehouses.
Mobile first
Devices
The mobile first concept means that the solution is developed to suite the way you work, not the other way around. Most people have a smartphone and a computer, why not turn those into a business line? End users will increase their availability, get a more user-friendly experience and be able to provide better service. This is a powerful collaboration tool, right in the palm of your hand.
Multi-platform
We also provide desk phones to deliver the choice to work with the device and application best suited for ones needs. Our multi-platform support enables our services to run on iOS, Android, Windows and Mac.
Connectivity
Another thing that is included in our mobile first concept is the back-end aspect of it. Our solution has the ability to access any mobile operator and we keep adding new operators to our repertoire all the time.
In some countries we can access all existing operators. In other countries we currently reach one or two major ones. This allows our Wholesale Partners to add services on top of existing traffic contracts which enables your customers to continue to make calls just the way their used to. If you are interested in becoming your own MVNO, we are happy to assist you in that journey as well.
Hassle-free installation
Auto-onboarding
Moving to the cloud removes problems related to managing and maintaining on-premises systems. At the same time the customer gets a system that is always up to date and scalable to their needs. And with Soluno’s systems you will also get an automatic installation process that will save valuable time both for you and your customers.
Reseller ready portals
Our self-service portal enables and empowers your end customers to find important information, request service as well as register and resolve issues. And let’s face it, in the end it is all about the customer. They need to be able to complete certain tasks at the time they choose, a need that our self-service portal helps you to meet.
Quote and agreement tool
With the reseller ready portals that we provide, you can streamline your business by being able to share information and product pages whilst creating quotes and agreements in an extremely easy way. Making sure everything is gathered in one place helps you make sure that it is the right information that reaches your resellers and partners.
Billing
Billing as a service
Soluno can help you with the billing for switch-services and for both fixed and mobile traffic. Of course, we can also handle billing for other products and service agreements.
Data formats
If you, as a Wholesale partner, have your own billing system, we are happy to supply you with the data you need. This data can be supplied in different formats depending on your needs.
Integrations
We can also integrate towards your existing billing system to facilitate your handling of agreements and billing.
Branding
White label
When it comes to branding, different companies have different needs. You are most certainly welcome to use our brand towards your end user. Also, Mitel’s own brand is available. And because of our white label alternative, you can use your own brand if that is what you choose.
Products
All our products, services, portals and back end systems is brandable to your choosing.
Marketing advice
When it comes to reaching the market regarding cloud services, Soluno has a lot of experience. We were a part of introducing cloud telephony to the Swedish market several years ago and know, more than well, both the opportunities and obstacles that may arise. And we are more than happy to share this knowledge with our Wholesale Partners. Rest assured that we can be there to provide senior marketing advising if that is something you wish.
Partner program
Time to market
Soluno’s proven Time to Market model guarantees a controlled and effective roll out. Here we can provide solid guidelines and counsel surrounding everything from price, packaging, contract sales strategies and branding etc. You can be up and running within 6 months if you wish.
Training sales, support and tech
We also educate and train service technicians, support staff and sales personnel in all administration tools within Cloud PBX, Service and Traffic. Furthermore, we can teach you how to deliver your own training courses for users, administrators and superusers.
Partner support
Cloud technicians
As a Wholesale Partner you will receive regular updates, certifications and, of course, associated training. That goes without saying. First line support will be dealt by your company but feel secure in the fact that Soluno’s technical support is always ready to back you up when needed. After all, we employ some of the most experienced cloud technicians in the world.
SLA
World-class support
World-class service and support are things we are very passionate about – not just in relation to end customers, but also in relation to our Wholesale Partners. What we mean by excellent service and support is rapid response times, a high level of expertise and quick turnaround in combination with very stable operational reliability.
While working with Soluno you will be a part of driving the future of business communication.
Low risk
No need to develop yourself, avoid burdensome investments and gain the most competent collaborative partner to grow together with.
Scalable
The concept enables you to start small-scale and simultaneously be sure that you can grow as big as you want – with no limits.
Expert assistance
Sweden has come far in terms of developments in the internet, IT and telephony. This means that Soluno have many years of experience of these business areas and we are more than happy to share that knowledge with our Wholesale Partners.
Flexibility and independence
All of services are ideal to connect together with optional operators, add-on services and applications. The question is precisely how you want to package or integrate the services to satisfy the customers in your home market?
Time to market
Time is money and there is nothing more frustrating than large projects that are never completed. We ensure that you are on the market, ready to make new business deals, in just a few months.
White label
Strengthen your own brand by launching it on the products and thus increasing the prospects of having loyal customers and consolidating your position in the market.